About IT Support
Make your reservation for socially distant IT support
Baldwin Wallace University IT's first responsibility is to see that our students have access to the technology and the
support they need to successfully advance their education. Baldwin Wallace IT Support is making the health and safety of
the BW Community priority, so we are providing virtual support appointments. Students can select a virtual appointment
to have software installed on their personal computers or troubleshoot software issues that are not hardware related.
Students can also make reservations for in-person visits with an IT Support Analyst.
Make a request to have Microsoft Office, Symantec Endpoint Protection, JMP Professional or the VMWare Horizon Client
virtually installed on your personal computer.
Make a request to troubleshoot a problem with your Blackboard, Collaborate, MyBW, MyRecords or even your virtual
Make a reservation with IT Support for in-person service. For your safety, IT Support is taking reservations to provide
IT Support in Ritter Library.