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Adobe Connect Overview

Adobe® Connect™ is a web conferencing platform for web meetings, eLearning, and webinars. It powers mission critical web conferencing solutions end-to-end, on virtually any device.


The use of Adobe Connect is free pending available licensing.

Who can get it?

The Adobe Connect service is available to all BW Faculty.

How to get it?

To request a room, submit request to IT Support Services.


Adobe Connect allows for live, virtual collaboration anywhere, on any device.


Frequently Asked Questions


NOTE: The fourth step of the Connection Test is for the Adobe Connect Add-In, which is not compatible with Google Chrome.
This Add-in is only required for Meeting Hosts and Presenters who need to share their screen. Using another browser, such as Mozilla Firefox, is a simple workaround.

  • Send email invitations of the meeting time and the meeting URL, or post in Blackboard.
  • Plan your presentation in advance. Upload content ahead of time.
  • Determine audio scenario (one-to-many, few-to-many, or many-to-many). Understand managing VOIP audio, and how to enable participants to speak during a meeting. (See https://admin.adobe.acrobat.com/_a227210/voip
  • If necessary, schedule someone to help you take notes or watch the chat during the meeting.
  • Practice in advance! Use two separate computers so you can see what the screen looks like for participants.


  • Log in to the meeting room well in advance and prepare for the meeting.
  • Double-check your layouts or clean up the pods, if necessary.
  • Test your webcam and/or microphone to make sure they are working. Run through the audio setup wizard (see https://admin.adobe.acrobat.com/_a227210/voipsetup
  • Decide how you will welcome participants.
  • Open documents and applications (if screen sharing) before the meeting starts.
  • Set up a Notes pod with housekeeping information to remind participants. If you have an agenda, put that in another notes pod.


  • Before you begin presenting do an audio check with the headset or headphones that you will use for your meeting.
  • Make sure participants have read your introductory note with housekeeping information.
  • Will you be recording the meeting? If so, turn recording on (see https://admin.adobe.acrobat.com/a227210/recordmeeting
  • Introduce yourself and your presentation.
  • Make sure to check the chat pod and the attendee list for comments or questions from participants.


  • Save any information you want to keep.
  • Email the contents of the notes pod or chat pod to yourself.
  • Record the results for poll pods, since there is no way to email the contents of those pods.
  • Clear the pods! Anything you leave in the meeting space will be there when you log back in next time.
  • Delete any uploaded files that you no longer need.

  • If you recorded the meeting, access the recording under Recordings and edit as required

NOTE: Don't forget to make the recording public if necessary!

MORE INFORMATION: Adobe Connect support is available at http://helpx.adobe.com/adobe-connect/connect-support.html

Baldwin Wallace has Adobe Connect licenses available for faculty and staff use. Contact Kingsley Magpoc or Adrian Tam to have an account created or for additional information about using Connect at BW.