Summary
This article explains how to locate the MAC address (also called the Wi‑Fi Address) on an iPhone or iPad. The MAC address is required for network access, device registration, or troubleshooting.
Instructions
Follow the steps below to find the MAC address on your iPhone or iPad:
- Open the Settings app.
- Tap General.
- Tap About.
- Scroll down until you see Wi‑Fi Address.
✅ The value listed next to Wi‑Fi Address is the MAC address of your device.
Troubleshooting / FAQs
I don’t see “Wi‑Fi Address.” What should I do?
- Make sure you are on the About screen under General.
- Scroll down; the Wi‑Fi Address is listed with other hardware details.
Is this the same as a “Private Address”?
- No. iOS may use a Private Wi‑Fi Address for individual networks, but the Wi‑Fi Address shown in Settings > General > About is the device’s hardware MAC address.
Why do I need my MAC address?
- It may be required for secure Wi‑Fi access, device registration, or IT support requests.
Contact Support
If you need assistance locating your MAC address or have questions about device access, contact BW IT Support through help.bw.edu, email helpdesk@bw.edu, or call (440) 826-7000.