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BW IT Support
IT Support Home
Return to the main BW IT Support Home Page.
Report an issue
Report IT issues with your BW Account, computer or BW resource.
Make a request
Request equipment, software, network services etc.
BW WiFi Access
Learn how to access the BW_Jacket WiFi Network on all your devices.
Event WiFi Access
Request WiFi-only access for guests attending your event.
Colleague accounts, Webi reports, Report IT issues, Request IT resources, Canvas, guest, vendor accounts.
Colleague & Webi
Request Colleague or Webi access
Must complete FERPA training
Request for BW Data to be included with another campus application.
Request network account for a BW guest.
Request network account for a BW vendor.
Request a Canvas account for a visiting instructor.
Request WiFi-only access for an event, training, group or individual visiting campus.
Media Cart access
access for a BW Media Cart.
My BW Password
My BW Password: Change your BW password or set it for the first time.
My BW Account
Change your MFA method or view account security information.
My BW Email
Learn to sign-in, read and configure your BW Email.
Download BW Software
Downlowad the latest version of Office 365, VMWare (BW virtual desktop), JMP ...
Request a Shared Mailbox
Request a shared mailbox for your department or campus group.
IT Support Info
Support hours & contact information (phone number, email address, text number, social chat options, whatsapp)
Baldwin Wallace University
BW Office Phones / Mitel Connect / Digital Signage
Root Integrations Zoom BYOD Quick Reference Guide
Root Integrations Teams BYOD Quick Reference Guide
Current students, faculty & staff
Incoming students, all parents, all alumni, new employees, & all guests
to find BW Technology answers.