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  1. Baldwin Wallace University
  2. Software
  3. Zendesk

Zendesk

  • How can I contact IT Support to report a problem, make a request or ask a question?



Support Center

  • Phone: (440) 826-7000
  • Text: (440) 557-4044
  • Email: helpdesk@bw.edu
  • Twitter: @bw_helpdesk
  • Instagram: bw_helpdesk
  • WhatsApp: (440) 826-2230
  • 20 Beech Street
    Berea, OH 44017

Semester Hours

  • Monday: 8:00 AM - 9:00 PM
  • Tuesday: 8:00 AM - 9:00 PM
  • Wednesday: 8:00 AM - 9:00 PM
  • Thursday: 8:00 AM - 9:00 PM
  • Friday: 8:00 AM - 5:00 PM
  • Saturday: 12:00 PM - 5:00 PM
  • Sunday: 12:00 PM - 9:00 PM

Useful links

  • BW Admissions
  • BW One Stop
  • MyRecords
  • BW Canvas
  • BW Bookstore

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