Skip to main content

Baldwin Wallace University

IT Support

Why can’t I register for a class?

  • Updated

If the blue Register button in My Records > Student Planning > Go to Plan and Schedule is grayed out and unclickable, or if you don’t see a Register button, it may be for one or more of the following reasons:

  • You have not selected a section.
    • Watch this Student Planning: How To video beginning at 6:12 for instructions.
  • The add period has passed.
    • See the Academic Calendar for deadlines.
    • To add a course after the add period, complete the Class Add Form and submit it to the Office of Registration & Records after it has been approved and signed by the department chair. This form is found on the Registration & Records Jacket Connect page; click Registration Forms at the top of the page.
  • You have not met the prerequisite(s).
    • Department chairs and specially designated faculty can complete a Requisite Waiver Approval form on Forms Central (Etieve) under Registration & Records. Students do not have access to this form.
  • Your registration time has not passed.
    • If you don’t know your registration time and where to find it, read this article.
  • You have not been released to register by your advisor.
    • Meet with your advisor to approve your schedule and release you to register.
  • You have not accepted the required agreements in My Records.
    • Click your username and select Required Agreements.
  • You have not confirmed your emergency information in My Records.
    • Click your username and select Emergency Information.
  • You have not confirmed your user profile information in My Records
    • Click your username and select User Profile.
  • You have not paid your balance.
    • Visit the Cashier Jacket Connect page for information regarding payments and payment options.
    • Visit BW’s Resolve Registration Hold webpage for steps on how to resolve a registration hold.

If you need additional assistance, you may contact:

The Financial Aid Office at finaid-1@bw.edu or 440-826-2080 for financial-related questions.

The Registration & Records Office at webregis@bw.edu or 440-826-2127 for questions related to course approvals and waivers.

The One Stop at onestop@bw.edu or 440-826-2121 for all other questions.

Related articles