If you ever run into problems with how you're logging in using your current multi-factor authentication, don't worry! You can easily change, add, remove, or edit your authentication methods.
IMPORTANT: We HIGHLY recommend having at LEAST TWO methods linked to your BW account.
- Navigate to myaccount.bw.edu and sign in with your BW credentials (you may be asked to complete multi-factor authentication).
- On the overview page, select update info in the security info box.
- A new page will appear. To add a new method, press Add sign-in method
NOTE: If you weren't asked to complete multi-factor authentication before, you may be prompted to do so. - Select a method from the list.
NOTE: Email can ONLY be used for password resets. It CANNOT be used as a method to sign in. Please choose one of the other options. - Follow the on-screen instructions to add the selected method to your account.
Other options on the Security info page:
- Changes your default method: You can change your method when signing in with your BW credentials.
- Delete method: This option removes methods from your account. You can use this if your phone number changes or you can no longer sign in with the Microsoft Authenticator app.
- Sign out everywhere: If you lost a device you use for sign-in, we recommend signing out from all your devices.
